Customer success story

Reduced overall costs and administrative activities

With little effort, the State Center for Data Processing – LZfD implements a forward-looking strategy for the flexible migration to the latest version of the Windows operating system, achieving optimized IT service management.

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Delivered locations
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Configuration packages
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No credit card required

Company size

500–700 employees

Founded​

2005

Industry

Public IT

Specialities​

IT infrastructure & services

The State Center for Data Processing – LZfD operates the information and communication technology primarily for the state tax administration. With approximately 550 employees, the LZfD is organizationally integrated as a department in the Karlsruhe Higher Finance Directorate and maintains operating sites at the Karlsruhe, Stuttgart and Freiburg locations.

The Karlsruhe Regional Finance Office (OFDKa) is a central authority of the Baden-Württemberg tax administration. With more than 16,000 employees, the OFDKa as a joint authority is responsible for the supervision of tax offices and several state offices for building construction.

The operating system in use was outdated, so the client wanted to migrate to the new Windows 10 version. Using XOAP, LZfD was able to centrally configure user profiles and provide them in an adapted manner – without the need for a complex infrastructure in the backend.

By using XOAP, LZfD automated Windows 10 deployments, reduced manual setup and made sure every device was ready for use.

Accelerate your workplace deployment

XOAP enabled LZfD to automate Windows 10 deployments, streamline user profile configurations, and reduce manual setup, cutting TCO by double digits and accelerating device rollouts with improved security and consistency. The fast implementation of various system changes supports the resource-saving configuration and standardization of user profiles.

With XOAP, LZfD can deploy and configure new notebooks and Windows operating systems in the shortest possible time.

Every Windows 10 notebook is automatically equipped with all necessary user configurations so that no additional manual activities are required.

LZfD first defined consistent, OS-level configurations to reduce complexity, eliminate manual setup tasks, and minimize Helpdesk tickets.

XOAP was introduced to centrally manage user profiles and settings across all Windows devices, enabling consistency without a heavy backend.

Operating system deployments, upgrades, and hardware replacements were automated. 

XOAP helped LZfD reduce IT costs while improving security, speed and consistency across all devices.

Empower Your IT with Automation-Driven Efficiency

Added value for the delivery & deployment of Windows workplaces

Fast workplace replacement, shorter delivery times. Standardized configuration of user-profiles and user environments. 

01

TCO reduction

Standardized processes allow predefined user settings and configurations to be played out many times without succumbing to a loss of quality.

02

Fast OS migration

Customers can perform their migration to the latest Windows operating system without facing increased administrative overhead.

03

End-user satisfaction

IT can respond more quickly to a variety of needs, increasing end-user satisfaction when upgrading the infrastructure.

Standardization

Reduced deployment time

Our combined solution stack significantly reduced system delivery time by standardizing user configurations, streamlining deployment, and accelerating the activation process.

Security at scale

Improved user experience

Standardized user configurations and their deployment process, consistent configurations and defined dependencies led to an improved end-user experience and increased productivity and satisfaction.

growth

Simplified OS upgrade and migration

The set-up of Windows client systems was simplified. XOAP automated the provision of software configuration, user configurations, and accelerated the change and release process of new systems.

Zero overhead

Enhanced scalability

XOAP improved the scalability for notebook delivery. It enabled the company to efficiently deliver notebooks and upgrade the operating system for a large number of users in a short amount of time.

Workload reduction

User profile configuration

Our user configuration ensured that all notebooks were in the desired state, with consistent user configurations across different workstations and changing hardware.

Reduced support tickets

Standardized processes have reduced the number of IT support tickets. Ticket response time has also been reduced, as standardized processes can now be executed at the touch of a button.

Workplace deployment faster than ever

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