Customer success story

Reduce overall costs and administrative activities

With little effort, the State Center for Data Processing – LZfD implements a forward-looking strategy for the flexible migration to the latest version of the Windows operating system, achieving optimized IT service management.

LZfD campus in Karlsruhe
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With XOAP, LZfD can deploy and configure new notebooks and Windows operating systems in the shortest possible time. Every Windows 10 notebook is automatically equipped with all necessary user configurations so that no additional manual activities are required.

The automation process allows for rapid OS migrations, OS upgrades, and hardware replacements. 

By using XOAP, LZfD has reduced their total cost of ownership (TCO) by a double-digit percentage and reduced the time it takes to deploy new systems. This lowers infrastructure costs and enables the IT department to deploy new systems or applications to employees faster, more securely and more reliably. The aim is to create standards with components close to the operating system so that no further dependencies are created.

Accelerate your workplace deployment

Fast workplace replacement, shorter delivery times. Standardized configuration of user-profiles and user environments. 

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About our customer

LZfD customer story

The State Center for Data Processing – LZfD operates the information and communication technology primarily for the state tax administration. With approximately 550 employees, the LZfD is organizationally integrated as a department in the Karlsruhe Higher Finance Directorate and maintains operating sites at the Karlsruhe, Stuttgart and Freiburg locations.

The Karlsruhe Regional Finance Office (OFDKa) is a central authority of the Baden-Württemberg tax administration. With more than 16,000 employees, the OFDKa as a joint authority is responsible for the supervision of tax offices and several state offices for building construction.

The operating system in use was outdated, so the client wanted to migrate to the new Windows 10 version.

The lack of standards in application configurations led to many manual tasks and long login times. Unclear responsibilities also made it difficult to set up devices, so the goal of the migration was primarily to reduce administrative activities and Helpdesk tickets.

In addition, the hardware lifecycle was to be made more sustainable in order to reduce overall IT costs and gain more control over the IT infrastructure.

Using profile.XO (former PSPM), the LZfD was able to centrally configure user profiles and provide them in an adapted manner – without the need for a complex infrastructure in the backend.

With short user login or device delivery times, employees are now guaranteed a positive work experience.

Through profile.XO, control and configuration of user settings on different Windows client workstations can be done from a central interface.

The fast implementation of various system changes supports the resource-saving configuration and standardization of user profiles. Predefined software settings and ease of use help IT system administrators quickly provision workstations.

Automatic retention of all user settings and configurations ensures us a consistent experience on any device or workstation. We were able to eliminate various manual tasks and thus speed up the delivery of our workplaces.
LZfD customer story
Head of department
Landeszentrum für Datenverarbeitung (LZfD)

Added value for the fast delivery and deployment of Windows workplaces

Benefit from seamless integration into your company workflows and easy handling.

Reduced deployment time
Our combined solution stack significantly reduced system delivery time by standardizing user configurations, streamlining deployment, and accelerating the activation process.
Simplified OS upgrade and migration

The set-up of Windows client systems was simplified. XOAP automated the provision of software configuration, user configurations, and accelerated the change and release process of new systems.

User profile configuration
Our user configuration ensured that all notebooks were in the desired state, with consistent user configurations across different workstations and changing hardware.
Improved user experience

Standardized user configurations and their deployment process, consistent configurations and defined dependencies led to an improved end-user experience and increased productivity and satisfaction.

Enhanced scalability
XOAP improved the scalability for notebook delivery. It enabled the company to efficiently deliver notebooks and upgrade the operating system for a large number of users in a short amount of time.
Reduced support tickets

Standardized processes have reduced the number of IT support tickets. Ticket response time has also been reduced, as standardized processes can now be executed at the touch of a button.

Operational costs (TCO) reduction

A major benefit of using XOAP is the reduction in operating costs, as standardized processes allow predefined user settings and configurations to be played out many times without succumbing to a loss of quality. At the same time, the complexities of an infrastructure are reduced.

Fast operating system (OS) migrations

By providing simple and standardized user profiles, customers can perform their migration to the latest Windows 10 operating system without facing increased administrative overhead. Dedicated configuration and management of user profiles removes the dependency on the operating system.

Satisfaction of end-users and IT departments

By simplifying the migration process, IT can respond more quickly and efficiently to a variety of needs, increasing end-user satisfaction when replacing devices. Providing new hardware in case of defects or hardware change, allows employees to continue working without downtime and waiting.

Accelerate your workspace delivery
in hybrid IT infrastructures
and flexible workplaces

Our products can be combined according to your needs.

Infrastructure and workplace automation

Customized machine image builds for multiple platforms

Software and application packaging and management

System and configuration management with ease

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