Customer success story

Server automation, standardization & hardening​

Deliver and standardize the complete Windows Remote Desktop Service infrastructure. Upgrade, migrate and reduce complexity with XOAP.

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With XOAP, Nanu-Nana can provision and configure the complete Microsoft Remote Desktop Services infrastructure in the shortest possible time. Each role within the environment is automatically equipped and configured with all the necessary software components, so that no additional manual activities are required.

The automation process enables rapid operating system migrations, operating system upgrades and disaster recovery (DR) processes. By using XOAP, Nanu-Nana was able to reduce its administrative activities and shorten the time required to deploy new systems.

The aim is to create standards so that the customer can act quickly and efficiently.

Complete server automation & delivery with ease

Fast server upgrade, stable infrastructure and reduced issues.

About our customer

Nanu-Nana

Nanu-Nana is an established retailer with a focus on trendy home accessories, gifts and decorative items. The company was founded in Germany in 1972 and has since become a popular destination for customers looking for original and affordable products for their homes and living spaces.

With numerous stores in Germany and beyond, Nanu-Nana offers its customers not only a comprehensive product selection, but also a pleasant shopping experience in attractively designed stores.

The current operating system for the remote desktop infrastructure was outdated, so the client wanted to migrate to the new version of Windows Server 2019.

The lack of standards in system configuration and application deployment led to many manual tasks and long deployment times, as well as a lack of updates.

With XOAP, Nanu-Nana is able to provide the entire Microsoft Remote Desktop Services infrastructure in an automated and standardized way. The client has thus freed themselves from dependencies on individual persons and can react quickly to changes in the team. The rapid implementation of various system changes or the provision of new applications can be implemented in the shortest possible time.

"We were able to eliminate various manual tasks and thus speed up the provisioning of our servers and free ourselves from dependencies."
Nanu-Nana
Head of IT
Nanu-Nana

Operational costs (TCO) reduction

A major benefit of using XOAP is the reduction in operating costs, as standardized processes allow predefined user settings and configurations to be played out many times without succumbing to a loss of quality. At the same time, the complexities of an infrastructure are reduced.

Fast operating system (OS) migrations

By providing simple and standardized deliveries, customers can perform their migration to the latest Windows operating system without facing increased administrative overhead. Dedicated configuration and automation removes the dependency on the operating system.

Satisfaction of end-users and IT departments

By simplifying the migration process, IT can respond more quickly and efficiently to a variety of needs, increasing end-user satisfaction when upgrading the infrastructure.

Added value for the fast delivery and deployment of Windows workplaces

Benefit from seamless integration into your company workflows and easy handling.

Reduced deployment time

Our combined solution stack significantly reduced system delivery time by standardizing user configurations, streamlining deployment, and accelerating the activation process.
 

Simplified OS upgrade and migration

The set-up of Windows client systems was simplified. XOAP automated the provision of software configuration, user configurations, and accelerated the change and release process of new systems.

User profile configuration

Our user configuration ensured that all notebooks were in the desired state, with consistent user configurations across different workstations and changing hardware.

Improved user experience

Standardized user configurations and their deployment process, consistent configurations and defined dependencies led to an improved end-user experience and increased productivity and satisfaction.

Enhanced scalability

XOAP improved the scalability for notebook delivery. It enabled the company to efficiently deliver notebooks and upgrade the operating system for a large number of users in a short amount of time.
 

Reduced support tickets

Standardized processes have reduced the number of IT support tickets. Ticket response time has also been reduced, as standardized processes can now be executed at the touch of a button.

Ready to get started with XOAP?

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