{"id":28846,"date":"2026-01-21T14:06:17","date_gmt":"2026-01-21T13:06:17","guid":{"rendered":"https:\/\/xoap.io\/?page_id=28846"},"modified":"2026-01-21T15:32:04","modified_gmt":"2026-01-21T14:32:04","slug":"limited-offer-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/xoap.io\/fr\/limited-offer-terms-and-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de l'offre limit\u00e9e"},"content":{"rendered":"
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Conditions g\u00e9n\u00e9rales de l'offre limit\u00e9e<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mis \u00e0 jour le 20 janvier 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. Aper\u00e7u de l'offre<\/strong><\/p>

Cette offre limit\u00e9e s'applique aux clients qui activent un abonnement XOAP \u00e9ligible avant le 31 mars 2026. Les clients \u00e9ligibles recevront le forfait Deployment Assurance Package (valeur standard de 5 000 \u20ac) sans frais suppl\u00e9mentaires, accompagn\u00e9 d'une garantie de mise en \u0153uvre de 30 jours pour un d\u00e9fi d'automatisation ou d'infrastructure convenu. Cette offre est r\u00e9serv\u00e9e aux nouveaux clients XOAP achetant un abonnement annuel uniquement, sauf accord \u00e9crit contraire.<\/p>

2. Ce que signifie la garantie de mise en \u0153uvre de 30 jours<\/strong><\/p>

Aux fins de cette offre, \u201c mise en \u0153uvre termin\u00e9e \u201d ou \u201c d\u00e9fi r\u00e9solu \u201d signifie que :<\/p>

\u2022 Le p\u00e9rim\u00e8tre de travail d\u00e9fini et convenu lors de la phase d'int\u00e9gration a \u00e9t\u00e9 livr\u00e9 dans un \u00e9tat op\u00e9rationnel ou d\u00e9montrable.
\u2022 Le r\u00e9sultat convenu a \u00e9t\u00e9 valid\u00e9 conjointement par XOAP et le client.<\/p>

\u201c \u00c9tat d\u00e9montrable \u201d signifie que la solution peut \u00eatre examin\u00e9e, test\u00e9e ou valid\u00e9e dans un environnement hors production ou convenu. La garantie s'applique uniquement \u00e0 la port\u00e9e express\u00e9ment convenue lors de la phase d'int\u00e9gration. La port\u00e9e n'est consid\u00e9r\u00e9e comme convenue qu'une fois qu'elle a \u00e9t\u00e9 explicitement confirm\u00e9e par les deux parties par \u00e9crit (y compris par courrier \u00e9lectronique ou un compte rendu de r\u00e9union document\u00e9).<\/p>

3. Port\u00e9e incluse
<\/strong>
Dans le cadre de cette offre, XOAP travaillera avec le client pour r\u00e9soudre un (1) d\u00e9fi d\u00e9fini dans un d\u00e9lai de 30 jours calendaires, tel que :<\/p>

\u2022 Migration vers une nouvelle version de syst\u00e8me d'exploitation (par exemple, Windows 11) ou vers un nouveau fournisseur de services cloud (par exemple, Azure Virtual Desktop, AWS Workspaces)
\u2022 Rem\u00e9diation de la conformit\u00e9 (par exemple, CIS, STIG, BSI SiSyPHuS)
\u2022 Renforcement de la s\u00e9curit\u00e9 des comptes cloud (Azure, AWS, Google Cloud)
\u2022 Mise en place d'un pipeline automatis\u00e9 de cr\u00e9ation d'images (Azure, AWS, Google Cloud, vSphere, Nutanix)
\u2022 Standardisation des paquets et du d\u00e9ploiement d'applications (PSADT v3 ou v4)<\/p>

D'autres cas d'utilisation peuvent \u00eatre \u00e9ligibles s'ils sont confirm\u00e9s par XOAP lors de l'int\u00e9gration. Tout travail suppl\u00e9mentaire, p\u00e9rim\u00e8tre \u00e9largi ou demande de modification est hors du champ d'application de cette offre et peut n\u00e9cessiter un accord s\u00e9par\u00e9 ou un calendrier ajust\u00e9. Le p\u00e9rim\u00e8tre inclus se r\u00e9f\u00e8re exclusivement au d\u00e9fi convenu conform\u00e9ment \u00e0 la Section 4.<\/p>

4. Activation de l'abonnement et int\u00e9gration
<\/strong>
Pour activer l'offre, le client doit :<\/p>

R\u00e9servez et terminez une session d'int\u00e9gration avant le 31 mars 2026.
2. Activer l'abonnement annuel XOAP.
3. S\u00e9lectionnez le d\u00e9fi \u00e0 relever dans le cadre de cette offre pendant la phase d'int\u00e9gration.<\/p>

La p\u00e9riode d'impl\u00e9mentation de 30 jours commence uniquement apr\u00e8s que le p\u00e9rim\u00e8tre de travail a \u00e9t\u00e9 enti\u00e8rement d\u00e9fini et explicitement approuv\u00e9 par XOAP et le client, et que tout Exigences techniques<\/a><\/strong> sont remplies. La Date de d\u00e9but de mise en \u0153uvre est la date \u00e0 laquelle la port\u00e9e des travaux a \u00e9t\u00e9 explicitement convenue par \u00e9crit par les deux parties.<\/p>

La d\u00e9finition de la port\u00e9e peut n\u00e9cessiter plus d'une session d'accueil et\/ou une communication \u00e9crite de suivi. Le temps consacr\u00e9 \u00e0 la d\u00e9finition ou \u00e0 l'affinage de la port\u00e9e ne compte pas dans la p\u00e9riode de mise en \u0153uvre de 30 jours.<\/p>

Int\u00e9gration non contraignante :<\/span> La session d'int\u00e9gration est exploratoire et sans engagement, tant pour le client que pour XOAP. Chaque partie peut d\u00e9cider de ne pas poursuivre pour quelque raison que ce soit pendant ou apr\u00e8s l'int\u00e9gration. Dans un tel cas, aucune obligation de poursuivre la mise en \u0153uvre ne na\u00eet, et aucun frais ne sera factur\u00e9 dans le cadre de cette offre.<\/p>

5. Responsabilit\u00e9s du client et pr\u00e9requis techniques<\/strong><\/p>

Le client est responsable de :<\/p>

\u2022 Fournir un acc\u00e8s rapide aux syst\u00e8mes, comptes cloud et environnements requis.
\u2022 Fournir des informations, des r\u00e9f\u00e9rences et des documents exacts.
\u2022 Mettre \u00e0 disposition les parties prenantes pertinentes pour les approbations et les validations.<\/p>

Les retards caus\u00e9s par un acc\u00e8s manquant, du personnel indisponible, des informations incompl\u00e8tes ou des donn\u00e9es inexactes sont exclus de la garantie de 30 jours.<\/p>

Le client doit satisfaire aux pr\u00e9requis techniques de XOAP, tels qu'\u00e9num\u00e9r\u00e9s dans Offre Limit\u00e9e - Exigences Techniques<\/a><\/strong>, avant le d\u00e9but de la mise en \u0153uvre.<\/strong>\u00a0Les clients qui ne remplissent pas actuellement ces conditions peuvent toujours b\u00e9n\u00e9ficier de l'offre, mais toutes les conditions pr\u00e9alables doivent \u00eatre remplies avant que la mise en \u0153uvre puisse commencer.<\/p>

6. Exclusions<\/strong><\/p>

La garantie de 30 jours ne s'applique pas aux retards ou limitations caus\u00e9s par :<\/p>

\u2022 Plateformes tierces, fournisseurs ou fournisseurs de cloud.
\u2022 Organismes de r\u00e9glementation ou audits externes.
\u2022 \u00c9v\u00e9nements de force majeure.
\u2022 Modifications du champ d'application demand\u00e9es par le client apr\u00e8s l'int\u00e9gration.<\/p>

XOAP peut suspendre la p\u00e9riode d'impl\u00e9mentation de 30 jours si la progression est bloqu\u00e9e en raison de d\u00e9pendances du client ou de pr\u00e9requis non r\u00e9solus. Une telle suspension interrompt le calcul de la p\u00e9riode de 30 jours jusqu'\u00e0 ce que le probl\u00e8me bloquant soit r\u00e9solu.<\/p>

Les r\u00e9sultats commerciaux, les m\u00e9triques de performance, la disponibilit\u00e9 de la production ou les garanties de niveau de service sont exclus du cadre couvert par cette offre.<\/p>

Les frais tiers, les co\u00fbts cloud bas\u00e9s sur la consommation ou les services hors du forfait d'assurance de d\u00e9ploiement ne sont pas inclus dans cette offre.<\/p>

7. Droit de r\u00e9tractation<\/strong>

<\/strong>D\u00e9sistement avant le d\u00e9but de la mise en \u0153uvre<\/span> Le client peut refuser cette Offre Limit\u00e9e \u00e0 tout moment avant le d\u00e9but de la mise en \u0153uvre, d\u00e9finie comme le moment o\u00f9 la port\u00e9e des travaux a \u00e9t\u00e9 explicitement convenue par \u00e9crit par les deux parties. Dans de tels cas, aucune mise en \u0153uvre n'aura lieu et aucun frais ne sera factur\u00e9 dans le cadre de cette offre.<\/p>

Apr\u00e8s le d\u00e9but de la mise en \u0153uvre :<\/span> Une fois la mise en \u0153uvre commenc\u00e9e, l'Offre Limit\u00e9e ne pourra pas \u00eatre annul\u00e9e et aucun remboursement ne sera effectu\u00e9 dans le cadre de cette offre, sauf indication contraire explicite ci-dessous.<\/p>

Non-respect de la garantie :<\/span> Si XOAP est incapable de r\u00e9aliser la port\u00e9e convenue dans un d\u00e9lai de 30 jours pour des raisons qui lui sont enti\u00e8rement imputables, le client peut annuler l'abonnement pendant la p\u00e9riode de facturation initiale et ne sera pas factur\u00e9 de frais d'abonnement. Ce droit d'annulation s'applique exclusivement aux frais d'abonnement associ\u00e9s \u00e0 cette offre et ne couvre pas les co\u00fbts de tiers ou les services hors de port\u00e9e.<\/p>

Annulation g\u00e9n\u00e9rale de l'abonnement :<\/span> Le client peut r\u00e9silier son abonnement XOAP \u00e0 tout moment conform\u00e9ment aux conditions g\u00e9n\u00e9rales standard de XOAP. Dans de tels cas, seuls les frais encourus jusqu'\u00e0 la date d'entr\u00e9e en vigueur de la r\u00e9siliation seront factur\u00e9s.<\/p>

8.\u00a0\u00c9nonc\u00e9 de valeur<\/strong><\/p>

Le Package d'Assurance de D\u00e9ploiement est fourni gratuitement dans le cadre de cette offre et a une valeur standard de 5 000 \u20ac, bas\u00e9e sur les tarifs standard de XOAP.<\/p>

9. G\u00e9n\u00e9ral
<\/strong>
\u2022 Cette offre est valable jusqu'au 31 mars 2026 et peut \u00eatre retir\u00e9e ou modifi\u00e9e avant activation.
\u2022 XOAP se r\u00e9serve le droit de refuser un d\u00e9fi propos\u00e9 s'il est jug\u00e9 techniquement irr\u00e9alisable ou incompatible avec l'offre.
\u2022 La garantie d'impl\u00e9mentation de 30 jours peut \u00eatre utilis\u00e9e une fois par client.
\u2022 Cette offre ne peut \u00eatre cumul\u00e9e avec d\u2019autres promotions, sauf indication contraire.<\/p>

L'offre est soumise aux Conditions G\u00e9n\u00e9rales de Vente de XOAP, qui pr\u00e9vaudront en cas de conflit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Nous sommes toujours \u00e0 votre disposition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tContactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Limited Offer Terms & Conditions Updated January 20, 2026 1. Offer Overview This Limited Offer applies to customers who activate an eligible XOAP subscription by March 31, 2026. Eligible customers receive the Deployment Assurance Package (standard value \u20ac5,000) at no additional cost, together with a 30-day implementation guarantee for one agreed automation or infrastructure challenge. […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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